Technical troubleshooting
Error 403 or forbidden
A 403 usually means the signed-in account lacks permission or a security check rejected an old form.
This guide applies when
- The page says Forbidden.
- I receive error 403 after submitting.
What to do
- 1
Return to the dashboard and confirm the correct account and company.
- 2
Ask an owner to review the needed permission.
- 3
For an old form, reload the record and submit the current page rather than using browser Back.
Still stuck?
Include the page address, local time, signed-in email, browser and device, the exact action taken, and any visible request reference. Remove private information from screenshots.
Never send a password, authenticator or recovery code, API key, payment information, or an unredacted private document.