Resources and dispatch
Wrong fields appear for a resource type
Mileage, engine hours, pump hours, dimensions, staffing, and attachments must follow the selected canonical type.
This guide applies when
- A dozer asks for pump hours.
- A non-road resource asks for mileage.
- Required questions do not fit the equipment.
What to do
- 1
Confirm the canonical resource type and agency profile selected on the record.
- 2
Do not enter placeholder values into an inapplicable field.
- 3
Report the resource type, agency profile, and exact field so the dynamic matrix can be corrected.
Still stuck?
Include the page address, local time, signed-in email, browser and device, the exact action taken, and any visible request reference. Remove private information from screenshots.
Never send a password, authenticator or recovery code, API key, payment information, or an unredacted private document.