Account and security
Authenticator code is rejected
Codes must come from the Wildland Exchange entry for the account shown on the verification screen.
This guide applies when
- The six-digit code was not accepted.
- A new authenticator code still fails.
What to do
- 1
Select the Wildland Exchange authenticator entry for the email displayed on screen.
- 2
Set the phone date and time to automatic, then wait for a completely new code.
- 3
Enter the code once; rapid retries can create a short security delay.
Still stuck?
Include the page address, local time, signed-in email, browser and device, the exact action taken, and any visible request reference. Remove private information from screenshots.
Never send a password, authenticator or recovery code, API key, payment information, or an unredacted private document.