Account and security
Password reset email did not arrive
The reset screen does not reveal whether an address has an account.
This guide applies when
- I requested a password reset but received nothing.
What to do
- 1
Check Spam, Junk, quarantine, and any forwarding mailbox.
- 2
Verify that you entered the same email used for Wildland Exchange.
- 3
Wait a few minutes before submitting another request, then report the time and address if it still does not arrive.
Still stuck?
Include the page address, local time, signed-in email, browser and device, the exact action taken, and any visible request reference. Remove private information from screenshots.
Never send a password, authenticator or recovery code, API key, payment information, or an unredacted private document.