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Saved listing or search alert is not working

Saved listings and search alerts require a signed-in account and active notification preferences.

This guide applies when

  • A saved listing disappeared.
  • No alert arrived for a matching listing.

What to do

  1. 1

    Open Saved Listings and Search Alerts while signed into the same account used to create them.

  2. 2

    Confirm the alert criteria are not too narrow and the listing is still published.

  3. 3

    Review in-app and email notification preferences.

Still stuck?

Include the page address, local time, signed-in email, browser and device, the exact action taken, and any visible request reference. Remove private information from screenshots.

Never send a password, authenticator or recovery code, API key, payment information, or an unredacted private document.