Account and security
Trusted browser is not recognized
The 30-day option depends on the same browser profile and a valid protected cookie.
This guide applies when
- I selected remember this device but still see MFA.
- The browser stopped being trusted before 30 days.
What to do
- 1
Use the same browser profile and device used when trust was created.
- 2
Allow cookies for the Wildland Exchange domain and avoid private browsing.
- 3
A password change, MFA reset, cookie cleanup, revoked device, or sensitive action can require a fresh code.
Still stuck?
Include the page address, local time, signed-in email, browser and device, the exact action taken, and any visible request reference. Remove private information from screenshots.
Never send a password, authenticator or recovery code, API key, payment information, or an unredacted private document.