Operational needs and matching
Availability invitation is missing or invalid
Invitations are scoped, time-limited, and may already have a response.
This guide applies when
- The availability invitation link fails.
- The invitation does not appear in my account.
What to do
- 1
Sign into the email account that received the invitation.
- 2
Open the newest invitation and check whether it has expired or already been answered.
- 3
Ask the sender to issue one replacement rather than creating an unrelated availability record.
Still stuck?
Include the page address, local time, signed-in email, browser and device, the exact action taken, and any visible request reference. Remove private information from screenshots.
Never send a password, authenticator or recovery code, API key, payment information, or an unredacted private document.