Operational needs and matching
Availability is not visible or matchable
Availability must be active, within its time window, visible to the intended audience, and owned by the correct provider.
This guide applies when
- My resource or personnel availability is missing.
- A listing does not create matches.
What to do
- 1
Open My Availability and check status, dates, visibility, location, and linked resource or person.
- 2
Publish the listing after saving its draft.
- 3
Confirm it has not expired or paused because of a commitment.
Still stuck?
Include the page address, local time, signed-in email, browser and device, the exact action taken, and any visible request reference. Remove private information from screenshots.
Never send a password, authenticator or recovery code, API key, payment information, or an unredacted private document.