Documents and compliance

Replace or correct a document

Replacing creates a version history; archiving removes the active record without erasing its audit trail.

This guide applies when

I uploaded the wrong file.
A renewed certificate needs to replace the old one.

What to do

1
Open the existing document and choose Replace document.
2
Upload the corrected version and update dates or notes.
3
Confirm the newest version is accepted before archiving a truly separate obsolete record.

Still stuck?

Include the page address, local time, signed-in email, browser and device, the exact action taken, and any visible request reference. Remove private information from screenshots.

Never send a password, authenticator or recovery code, API key, payment information, or an unredacted private document.