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Field work and packets

Today's assignment is not visible

Today's Assignment appears only for linked personnel with an active assignment covering the current time.

This guide applies when

  • The assignment exists but is not on my dashboard.
  • The field page says no assignment.

What to do

  1. 1

    Confirm the assignment is linked to your company membership, not only your name in notes.

  2. 2

    Check assignment status, start time, end time, incident, and resource.

  3. 3

    Ask incident operations to correct the assignment rather than creating a duplicate personnel profile.

Still stuck?

Include the page address, local time, signed-in email, browser and device, the exact action taken, and any visible request reference. Remove private information from screenshots.

Never send a password, authenticator or recovery code, API key, payment information, or an unredacted private document.