Field work and packets
Inspection packet will not generate
Packet generation depends on a supported resource, current template, required company data, and accessible documents.
This guide applies when
- Packet generation failed.
- A packet is missing worksheets or resource details.
What to do
- 1
Open the packet checklist and resolve each missing prerequisite.
- 2
Confirm the resource configuration, agreement, and required documents are current.
- 3
Regenerate after corrections; do not create repeated packets for the same unresolved record.
Still stuck?
Include the page address, local time, signed-in email, browser and device, the exact action taken, and any visible request reference. Remove private information from screenshots.
Never send a password, authenticator or recovery code, API key, payment information, or an unredacted private document.