Companies and personnel
Cannot add or manage personnel
Personnel management requires recruiting or full-administrator permission.
This guide applies when
- The Personnel page is missing.
- I cannot change a member's company access.
What to do
- 1
Have the primary owner confirm your recruiting or full-administrator permission.
- 2
Use invitations to connect an existing identity; do not create a worker record for someone else.
- 3
Keep company access separate from the person's operational role and qualifications.
Still stuck?
Include the page address, local time, signed-in email, browser and device, the exact action taken, and any visible request reference. Remove private information from screenshots.
Never send a password, authenticator or recovery code, API key, payment information, or an unredacted private document.