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Companies and personnel

Invitation code is invalid

Codes can expire, be revoked, or belong to a different signed-in email.

This guide applies when

  • The company invitation code is rejected.

What to do

  1. 1

    Use the newest code exactly as shown.

  2. 2

    Confirm the signed-in email matches the invitation recipient.

  3. 3

    Ask the company owner to revoke the old invitation and issue one replacement if needed.

Still stuck?

Include the page address, local time, signed-in email, browser and device, the exact action taken, and any visible request reference. Remove private information from screenshots.

Never send a password, authenticator or recovery code, API key, payment information, or an unredacted private document.