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Field work and packets

Field finance export is incomplete

Finance archives use reviewed daily records, accepted expenses, receipts, and the selected incident window.

This guide applies when

  • The export is missing days or receipts.
  • A finance PDF does not match the field record.

What to do

  1. 1

    Confirm each daily record and expense is in the expected reviewed or final state.

  2. 2

    Check the export incident and date range.

  3. 3

    Correct the source record, then generate a new export instead of editing the PDF.

Still stuck?

Include the page address, local time, signed-in email, browser and device, the exact action taken, and any visible request reference. Remove private information from screenshots.

Never send a password, authenticator or recovery code, API key, payment information, or an unredacted private document.