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Wildland ExchangeThe private wildland fire network.
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Messages, notifications, and billing

In-app notifications are missing

Notifications are created for supported events and can be marked read or filtered by account context.

This guide applies when

  • The message count is wrong.
  • An expected event created no notification.

What to do

  1. 1

    Open Notifications and check unread and recent items.

  2. 2

    Confirm the event belongs to the signed-in account or company role.

  3. 3

    Review notification preferences and report the event type and time if no record exists.

Open notifications

Still stuck?

Include the page address, local time, signed-in email, browser and device, the exact action taken, and any visible request reference. Remove private information from screenshots.

Never send a password, authenticator or recovery code, API key, payment information, or an unredacted private document.