Checkout or subscription update fails
Billing changes require an enabled provider, authorized billing role, and a completed hosted checkout or portal return.
For Company owner, Billing managerHelp Center
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Messages, notifications, and billing
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Email notification was not received
Email can be delayed, suppressed after delivery failures, or disabled by preference even when an in-app notification exists.
For EveryoneIn-app notifications are missing
Notifications are created for supported events and can be marked read or filtered by account context.
For EveryoneMembership capacity or plan access is wrong
Person membership, company subscription, sponsorship, resource capacity, and permissions are separate controls.
For EveryoneMessage will not send
A conversation must have a valid marketplace, job, need, or support context and participants you may contact.
For Everyone